HyDoubles

Privacy policy

What we keep about you, who sees it, and how to take it with you or delete it.

Last updated 15 November 2026.

Who we are

HyDoubles is an independent app for Hyrox Doubles partners. We decide how your data is used. You can reach us at support@example.com.

What we keep

  • Your email address, to sign you in with a code or a link.
  • Your profile: your name, your gender and, if you add one, a picture. We ask for gender only because race loads depend on it.
  • Your training: sessions, times, loads, rest days, session templates and notes, and the benchmarks worked out from them.
  • Your teams: names, logos, styles, races, plans, comments, reactions, race results and what each race taught us about your pace (calibration).
  • Payments, once Race passes are on sale: the amount, the date, any voucher and the team it covers. The payment provider holds your card details; we never see them.
  • The waitlist: your email and when you agreed to join it.

We don't collect your date of birth, weight, heart rate or any other health data. Pictures are resized and their location data removed when you upload them.

Notes and comments

Notes and comments are free text, so you could write health details in them, such as "Physio on Tuesday". Please don't add medical details. Anything you do write is kept like any other note: your partner on that team can read it, and it is included when you export or delete your data.

Who sees what

  • Your partner on a team sees your profile, the sessions you share with that team and your estimates.
  • A session you don't share with a team stays private, and so do its times.
  • Once a team's race is over, neither of you sees what the other does afterwards, and nothing new is shared.
  • We don't sell your data or show ads.

Why we use it

We use your data to run the app for you (our contract with you), to keep it secure, and to meet legal duties such as tax records for payments. Analytics run only if you allow them, and you can change your mind at any time.

Who helps us run it

  • Supabase: the database, sign-in and file storage, in the EU.
  • Vercel: hosting.
  • Resend: sending sign-in emails.
  • Stripe: payments, once Race passes are on sale.
  • PostHog, in the EU: usage analytics, only if you allow them.

Each only gets what it needs for its job, under a contract that protects your data.

Cookies and storage on your device

Some storage is needed for the app to work: your sign-in session, plans and race cards saved for offline, drafts and anything waiting to sync. Signing out clears all of it except your cookie choice.

Analytics cookies are optional. They count how the app is used, never what you type, and they load only after you choose "Allow analytics". Change your choice with Cookie settings, at the foot of this page or in Account.

How long we keep it

We keep your data while you have an account. When you delete it, your profile, picture, training, benchmarks, calibration, templates and reactions go at once. Teams your partner still uses stay for them, with you shown as "Former partner", and a team with nobody left is deleted. Payment records are kept as long as tax law requires.

Your rights

  • Get a copy of your data: Account, Export data.
  • Delete your account and your data: Account, Delete account.
  • Correct your profile: Account, Profile.
  • Withdraw consent to analytics: Cookie settings.
  • Ask us anything else about your data, or object to how we use it, at support@example.com. If you aren't happy with our answer, you can complain to your data protection authority, such as the ICO in the UK.

Age

HyDoubles is for people aged 16 and over.

Changes

If we change this policy, we update the date at the top and tell you in the app when it matters.